After - Hours
After-Hours Assistance
We are here to assist you around the clock!
If you need help outside of our regular business hours (08:00 AM - 10:00 PM), please use the following contact information:
Spillet Security Services: +1 403-493-4660
Ambassador on Call : +1 403-688-0430
For late check-ins after 10:00 PM, please notify us in advance so we can ensure a smooth arrival process. Our night staff will be available to assist you.
Late Check - in
One Night Stay
If you are staying for only one night, please contact Spillet Security to complete the check-in process.
Use the black phone next to the front desk and dial 0 to connect directly with security. They will provide you with an envelope containing:
-
Your room key
-
A registration card to sign
If you have any questions or need assistance, please let us know.
Two nights, or more stay
There is a small black lockbox attached to the wall on the right, a few steps before the front desk. Enter the code and turn the small knob to the right to open it. Inside, you will find an envelope with your name on it, containing your room key and a parking registration instructions
* The lockbox password will be sent via email or through the message box of the third-party platform where you made your booking.
Parking
